Water Heater Boys LLC
Effective Date: November 9, 2025
1. Information We Collect
We may collect personal information from you in the following ways:
- Direct Input: When you fill out lead forms on our website or through our ads (such as on Google Ads), we may collect your name, phone number, email address, and any messages you submit.
- Third-Party Platforms: If you contact us through platforms like Yelp, Angi, Nextdoor, Facebook, or other referral sources, we may receive the information you provide through those services, such as your name, phone number, ZIP code, and service requests.
- Website Analytics: We use tools such as Google Analytics and other JavaScript-based tracking tools that collect anonymized data such as your IP address, browser type, device, pages visited, time spent on site, and interactions (like button clicks). This helps us improve our services and marketing.
2. How We Use Your Information
We use your information to:
- Respond to service requests and inquiries
- Provide estimates, schedule jobs, or follow up on services
- Improve our website and marketing effectiveness
- Comply with legal obligations
We do not sell your personal data to third parties.
3. Data Sharing
We may share your information with:
- Service providers that help us operate our website and manage leads (e.g., job scheduling software, ad platforms)
- Platforms you originally contacted us through (e.g., responding to your message on Yelp or Angi)
- Legal authorities if required by law
4. Data Security
We implement reasonable safeguards to protect your data, including secure storage of job request information and restricted access within our team.
5. Your Choices
You can:
- Request to see or delete the data we have about you
- Opt out of marketing communications at any time by contacting us
6. Contact Us
If you have questions about this privacy policy or how your data is handled, please contact:
Water Heater Boys
Email: support@waterheaterboysllc.com
Phone: 650-844-2305